Please carefully read the following:
AGREEMENT
( ) Weekly Fees/Payments must be paid on Saturday by 1 pm, in advance to the up coming week for transportation. After this time, your student runs the risk of not having transportation for the week, being charged a $20 late payment fee to be added to the roster or losing his or her seat.
( ) Monthly or bi-weekly payments must be paid on schedule in advance to service or their account will convert to weekly and the same rules as above shall apply.
( ) Fees are not PRORATED, payment are due regardless if child attends. (Please keep in mind, that the rate that is giving is already discounted because your child is riding as a group)
( ) There is a $35 fee per week for Thanksgiving, Christmas Break, Winter and Spring break and any other full week that the student is out of school during the school calendar year. This payment is due the Friday before the break begins, with a grace period of the upcoming Monday morning. This is a mandatory fee to maintain your seat.
( ) If your child does not need service for a day scheduled for pick up, we require a 24 hour notice. For emergencies, we require a two-hour notice. Failures to do so can result in a $5 add on fee after the first incident, for each time we are not notified.
( ) Child or Children should be ready to board the transportation upon arrival; Failure to have child ready upon transportation arrival will result into your child missing their ride. When arriving to your home the driver will give two beeps and then wait for two minutes only. After the two minutes is up the driver will beep two times again, before pulling off. WE CAN NOT WAIT.
( )Please have your child ready to walk out the door for the scheduled time that was giving to them. (Due to weather and traffic we cannot always predict the exact time the driver will arrive but having the student ready at their designated time will help the ride go a lot smoother and ensure that they will not be left.)
( )Scheduled time of pick up and drop off can change due to enrollments and withdrawals. Notice of time change will be given through text message or email, one day in advance.
( ) We cannot call while driving. But We do offer a Courtesy text message before leaving the office to let parents know that we are in route (this must be Request by the Parents).
( ) If your child misses his or her ride, if you would like the driver to come back and get them, It will be a $15 fee and it can only be done according to the drivers schedule and if they have time that day. (Please be mindful that we must pick up other students and make sure they arrive at school on time.)
( ) Children 9-16 years old must have written consent to be dropped off at a home without an adult present. Children 8 years and younger must have an adult present to sign for them when being dropped off at home.
( )We ask that no outside food enter into the vehicle (unless provided by our company) and no strong perfume, hand sanitizers, hair spray or any other fumes while riding. (We want to protect the children and drivers who have allergies)
( ) DK- V.I.P. Transportation, LLC. reserve the right to cancel service due to conflicts, lack of area participation, or Child Behavior problem at any time. (We do not give refunds to clients who were cancelled due to behavior problems or for service that have started for that week)
( ) Children 8 years old and older are allowed to use their electronic devices as they please. DK- V.I.P Transportation is not responsible for any damage done to it or if it is lost. We are not responsible for charges made on the device and if it is left on the bus. Students must use earplugs or headphones while riding on the bus.