1:1 Studio Policies
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Congratulations for taking an active part in your wellbeing. Please view and tick if you agree to the class policies laid out below.
Please arrive at the time of your session for 1:1 sessions.
Classes for a booking period are bookable and payable at the beginning of the booking period.
Classes for a booking period is valid for that period. If you can't attend a class in studio please give 24 hour notice in the form of a WhatsApp text message to 07956528671 to retain your class as a credit.
24 hr cancellations can be rescheduled in a slot other than your allocated weekly time slot within 1 month of the missed session. Please arrange this with your instructor.
Cancellations made with less than 24 hours notice will be seen as late cancellations and will be billed for at 100% of the session rate. (I do realise that life happens, thus if there are extenuating circumstances please do discuss this with me).
Please provide a 4 week notice period if you will be away for an extended period of time via WhatsApp on 07956528671 to avoid billing for that period..
The studio is closed for 2 weeks over the Festive Holidays, 3 weeks over the summer holidays and during school mid term holidays. I will notify you in advance of studio closures via the monthly newsletters or via WhatsApp..
Please provide a one month notice period if you wish to discontinue 1:1 classes.
Please take note there is an annual price increase on all sessions that will be effective 5 April every year. Communication with price increase % will be sent out in advance of any increases taking place.
Please ensure you are fit and healthy to join onto the class and have notified your instructor of any health concerns or current health issues.
If you do have a foot condition (toenail fungus, verruca, athletes foot) please do wear socks. Ideally with grips, but normal socks also in order. We love you and strive to keep the studio as clean as possible for everyone.
I look forward to see you in studio and to work towards your health and wellbeing goals.
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