Compliments & Complaints Feedback

We’d love to hear about your customer experience. Feel free to share suggestions, ideas, or anything that comes to mind.

Privacy

Allied Care & Co is committed to protecting your privacy. We collect and handle personal information that you provide on this form for investigating and responding to your complaint, compliment or feedback. Allied Care & Co will only use your information in accordance with relevant privacy and other laws. For us to provide the best possible service, we may need to share your personal information with others, such as NDIS or myAgedCare, etc. that deals with the concerns identified in your feedback. Please be advised that compliments may be used and published by Allied Care & Co to promote our services. No personal or identifying information will be used. If you do not want your compliment to be published, please let us know. If you choose to remain anonymous, Allied Care & Co may be unable to respond to your complaint, compliment or feedback. If you wish to contact Allied Care & Co who are responsible for managing the personal information that you provide on this form, please call 1300 001 838 or email: info@alliedcareandco.com.au. You also have the right to access your information and seek its correction under the Freedom of Information Act 1982. For information about making a Freedom of Information application contact Freedom of Information Unit on 03 9096 8449 or 1300 650 172.
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