Buzz INCC Santo Domingo On-Site Application Form
As a Customer Service Representative, or Customer Help Representative, you will be responsible for engaging with customers on behalf of the project that you'll be working on. Your duties include answering phone calls or emails from customers to answer questions, participating in meetings with the client and maintaining expert knowledge about company products or services to best help customers.
Job Description will include:
-Providing introductory information to new customers -Answering phone call and text messages from the customers on behalf of our client -Desposition every call appropriately -Letting customers know about additional products or services -Determining the quickest, most effective ways to answer a client’s or customer’s questions by using the client resources -Escalating queries and concerns as needed to the correct department -Making sure to know and meet all of the client expectations -Reporting to Buzz Incc SRL of any issues you may be facing with the project and ask for assistance
What's in it for you?
You'll earn -Competitive pay rate -Healthcare benefit -On the job training
Requirements:
-Strong communication skills: written and spoken -Basic computer skills: Ms Office, Internet, Google map, google doc, google sheet, -Typing skills (25 WPM or higher) -Confidentiality -Commited to work arround the client & our schedule -Previous call center experience is preferred but not strongly required
Agree on the terms above to continue with your application
First Name
Last Name
Email
Phone Number
How did you hear about us?
Friends
Social Media
Other
Do you have customer service or sales experience?
Yes
No
Tell us about yourself
How would you arrange these three words in order of importance to you: Money-Recognition-Promotion & why?
300
How do you motivate yourself?
150
How do you handle disappointment?
150
Describe how/if you are a team player.
150
What type of work environment do you do your best work in?
150
What do you do to regroup and recover when you have a bad day?
150
Describe your favorite boss and what made them your favorite?
150
What are you most proud of?
200
What have you done that has beaten the odds?
300
What is your why?
200
Would you be able work 44 hours per week?
Yes
No
If there's something happens in the country like storm, protest or else, would you be able to spend a night in the office in order to serve our client?
What was a mistake you made? What did you learn from it?
500
What are three things you do to build rapport with a prospect?
300
What languages do you speak besides English?
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