Attendance
Classes are held twice a week and 5 times a week (intensive course) according to the schedule for your level. It is the student's responsibility to attend all classes.
Classes missed without a valid excuse are considered as used.
Certificates
The school will issue certificates after complition of each level. You can request a certificate indicating the number of lessons and level of English you have taken.
Cancellation Policy
Private lessons
ESL Private lessons can be cancelled up to 4 hours before the start of the lesson, in which case the lesson fee will not be charged. If you cancel less than 4 hours in advance, the full lesson fee will be charged.
To cancel a lesson you need to send an Absence report to the school from your parent account on the school platform.
Please follow this link https://online.leo-school.uk/account/attendance/report_absence
ESL Group lessons
If you are unable to attend a group ESL lesson, you must watch a recording of the lesson. A missed lesson will not be rescheduled and payment will be charged in full.
If you are planning a holiday and will be absent for 3 or more lessons, you can freeze lessons for this period.
To do this you need to send an Absence report to the school from your parent account on the school platform. In this case payment for missed lessons will not be charged.
All instructions on how to use the platform as well as instructions on how to submit an Absence report can be found on the school platform under red button INFORMATION in the upper right corner of the platform - “Guide on how to Start” or please follow this link https://online.leo-school.uk/account/guides/