Scheduling
- Classes accommodate 6-8 ladies (depending on class type). For adequate space and equipment for everyone, it is important to schedule each class in advance, ideally 12 hours or more.
- Book classes online at www.realsimplefitness.net or the “Fit” by Wix app (Use code RSFITNESS).
- If class is full, you will be prompted to join the waitlist (in the Fit app only) and will be notified if a spot becomes available.
- You can access your bookings and account details through your profile - online or in the Fit App.
- Aim to arrive 5-10 minutes before class begins. It helps us start on time without disruptions and ensures you'll be fully prepared for your workout.
Cancellations
- Please cancel and/or reschedule online (or Fit app) within 3 hours of session start time.
- I will provide refunds for up to 3 last-minute cancellations or no-shows per calendar year. (within 3 hours of the start time). However, any subsequent late cancellations or no-shows will not be eligible for a refund of your session payment.
Payments
I offer two types of payment options which provide lower rates than the cost of single classes:
Monthly Subscriptions:
Monthly subscriptions automatically renew on the same day each month, with payments deducted from your credit card. They offer the best value and encourage a consistent fitness routine for you plus hassle-free payments.
- Subscriptions can be purchased online using a credit card. Payments are securely processed through the Wix booking platform.
- For extended vacations or prolonged illness, I do offer the option to pause your subscription temporarily. Please send me a request to pause your subscription.
- Subscriptions paused for 4 weeks or more will be subject to cancellation. After that time, you'll have the option to rejoin at current rates, which may be different from your previous plan.
- If there are extended cancellations initiated by me, I'll proactively pause all recurring subscriptions to ensure fairness and avoid any inconvenience for you.
- To cancel your subscription, please contact me at least 7 days before your monthly renewal date to avoid charges for the next month.
Class Packs:
Class packs offer multiple sessions at a discounted rate, allowing greater flexibility for those with a more irregular or unpredictable schedule.
- Packs can be purchased online using a credit card, or in person via cash, check (payable to Real Simple Fitness or RSF) or credit card.
- Class Packs expire after 6 months.
Refunds:
Refunds are not given for unused sessions unless there are extenuating circumstances.
Guest Passes:
Guests may attend class with you at a discounted rate of $10 per class. A guest is someone attending occasionally or temporarily.
Children:
Your kids/grandkids are welcome to join on occasion when needed. Please ensure they don’t disturb other members, and remind them to please treat the equipment as intended.
Confidentiality & Professionalism:
As your Fitness Professional, I will always treat you and every client with respect, dignity, and free of judgment. Your personal information will remain secure and confidential. I will uphold the highest business standards, maintain my Personal Training Certification, and work within my legal scope of practice.