Service Request Form
Please give as much information as possible about your equipment and service needs. This will assist in providing a high quality service to you.
Business Name (If needed for billing)
First Name
Last Name
Address (Please include full address including City)
Cell Phone Number
Email
I acknowledge there is a $50 minimum charge on all services and repairs. This $50 does not include pick up or delivery of equipment.
Current repair status
Current repair status
I have not tried to repair this already.
I have tried to repair this but need your assistance.
How old is your equipment?
How old is your equipment?
0-5 Years
6-10 Years
10-20 Years
21+ Years - Please call before submitting
What type of equipment do you have?
Equipment List - We no longer service store brands such as Homelite, Ryobi, Craftsman, Poulan etc.
Mower - Walk Behind
Mower - Riding
Mower - Zero Turn
Snow Blower - Single Stage (Small/Rubber Paddles)
Snow Blower - Two Stage (Large)
ATV / UTV - MAJOR BRANDS ONLY
Blower
Tiller
Weed Eater
Chainsaw
Power Washer (Gas Powered Only)
Other (Enter Below)
MAKE & COLOR of equipment- For identification purposes
If you answered OTHER in the question above, Please describe the type of equipment you have
100
Annual Service options
Annual Service Options
YES, Please Service/Tune Up my equipment while it is in for repair
NO, I do not need any Service/Tune Up done
Does your engine currently START and RUN
YES
NO
I don't know
What type of service do you need? Select all that apply.
Engine will not start
Engine is hard to start, but runs once I get it started
Engine starts, but shuts off soon after
Belt Replacement
I have broken parts that need replaced
Something is leaking
My mower does not cut level
Something just doesn't feel / sound right to me
Tires- Low tire/s and need repaired
Battery replacement
Hydrostat drive fluid change
Chainsaw Sharpen
My snow blower engine doesn't run as good as it used to
My snow blower does not throw snow as far as it used to
Other - See Below
If you answered OTHER in the question above (Optional)
200
Fuel system (Please select all that apply)
I use Ethanol gas in my equipment
The engine has not been ran within the last 30 days
Gas was left in the tank and carburetor while being stored
The entire engine was drained dry of old gas before being stored
There was some gas in the tank, I then added new gas into the tank
I added gas and it started leaking
I tried to clean the carburetor, but it still won't start
I added fuel stabilizer before storage, but it will not start
It starts with starting fluid but stops running
Other - See Below
If you answered OTHER in the question above (Optional)
250
Repair Description or Questions You Have (Optional)
350
Do you need any supplies?
Select an option
STA-BIL FAST FIX Additive- Small Engine Cleaner $9.99
Sea Foam Motor Treatment, 16oz Can $12.75
VP FUELS 2-CYCLE 40:1/50:1 Gas, Quart $9.99
BAR OIL Premium Grade, Quart- $8.99
No, I am OK.
Equipment Hauling Options
Equipment Hauling Options
I can haul my own equipment
I need Norwalk Small Engine to pickup and/or deliver my equipment(Charges occur)
My equipment is stuck and I am unable to move it(Winch service required)
I CAN leave my equipment outside for pick up during business hours
Yes
No
Does not apply- Hauling your own equipment
Upload File - Upload anything that you think may assist with your repairs
Select a File
I am aware that I may be charged a 'cleaning fee' if my equipment is extremely dirty and will need cleaned before beginning work. Exceptions are everyday use build up.
Submit Now & Confirm w/Email
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