HHC New Curly Client Form

Welcome to HHC (Harpers Hair Culture) We are super excited that you chose us to be a part of your curl journey. We are dedicated to providing you an amazing experience and confidence in your curl routine. Our journey together is a partnership. It takes both of us to do the work to get the results that we are wanting. We ask you to stay honest and communicate with us during your entire experience.

Please keep in mind that each stylist has different levels of experience and there may be assisting stylists to elevate your experience in our salon.

A 50% deposit is due at booking for all services. Deposits must be paid within 24hrs or the appt will be automatically canceled. Deposits are NON-REFUNDABLE. We will transfer the deposit ONCE if you reschedule 48 hours in advance. If cancelled with less than 48 hours the deposit will be used to pay the stylist. A new deposit will be required to book another appointment. No Shows = No Appointments. We require 48 hours notice for cancellation of your scheduled services in order to avoid a late cancellation fee or loss of deposit. Clients cancelling with less than 48 hours of your scheduled appointments will be required to pay 50% of the services reserved in order to continue booking services. Please note that we do understand life happens, and we are not always in control of our circumstances, but please be mindful of our time and schedule and let us know as soon as possible so we can fill in the cancellation. Thank You!

Due to the artistic nature of this industry, we cannot offer a refund of services performed. We will honor any adjustments or changes to a service you are not satisfied with up to one week from the date of the original service. If for any reason you are not satisfied, please let us know immediately. We cannot redo services if you have your hair worked on elsewhere before contacting us. Thank you.

We ask that you arrive in hair that has been properly cleansed, detangled and styled in your best attempt at a natural curly style (wash & go style) in the last 3-5 days. Please refrain from any twists, braids, buns or ponytails and stick to a wash and go style before your appointment. We like to see your natural curl before we start the service. Curly cuts are typically done on dry hair.

 Please avoid raw oils, shea butters or heavy glues or gels. If you are currently using these you are required to detox your hair 30 days before your appointment.  Please visit our website for detox instructions:: Detox/Appt Prep Link

Please reach out to us by email if you have any questions: info@harpershairculture.com

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