Customer Feedback-CITYOGA

Customer Feedback

We’d love to hear about your class experience so that we can understand your needs and quickly adjust and fine tune the online experience. Feel free to share suggestions, ideas, or anything that comes to mind.

First name (Optional)

Last name (Optional)

Email (Optional)

What class and teacher are you leaving a review for?

Overall Experience

On a scale from 1-10, how would you rate your overall online yoga experience?

1 - Quite Poor

10 - Fantastic

Platform Experience

Did you find the virtual platform easy to navigate and your class easy to access?

Audio & Video Quality

Were you satisfied with the audio quality (could you hear the instructor well)?

Were you satisfied with the lighting (could you see the instructor well)?

Were you satisfied with the video quality (could you see the instructor well)?

Did you encounter any technical issues during the online class? If yes, please explain.

Class Experience

Did the class content meet your expectations?

Yes

For the most part

Nuetral

Not Really

How much do you agree with the following statement: There was an appropriate level of interaction and engagement during the livesteam yoga class.

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Did you feel seen and acknowledged by the instructor during the online class?

Recommendations

Are there any specific types of classes or class times you’d like to see added to the online schedule?

Is there anything else you’d like to share or suggest for improvement?

On a scale of 1-10, how likely are you to recommend our online yoga studio to a friend?

1 - Nope

10 - Absolutely!