· Lessons are scheduled at the mutual agreement of teacher and student, subject to the availability of open lesson times.

· We recommend that any permanent changes to the schedule be completed in person.

· If the change request is initiated through email or phone, it needs to be confirmed in person before any changes are actually made to the schedule.

· Students are expected to attend and be punctual to all classes.

· Students who are late for a lesson cannot be guaranteed their full lesson time.

· Students are expected to be prepared and show appropriate behavior.

· Keys to Fun reserves the right to dismiss any student due to frequent absences, disciplinary problems, overdue tuition payments, and/or parental noncompliance with the school’s policies.

· Make-ups are available only if the lesson has been canceled at least 24hrs in advance. Students can cancel as far in the future as they want to.

· Makeups can be scheduled up to one week in advance AND must be scheduled in the same month (30 days) as the original lesson. The makeup can be scheduled before the date when the original lesson would have been. Only one make-up class is able to made up per month.

· A courtesy call/text is expected if you cannot attend a class or lesson. 

·  In cases where an instructor cannot attend, the lesson will be rescheduled, if it is possible based on student and teacher availability; or credited towards the following month.

· Parents can enter the class at any time during the music lessons.

· Parents are encouraged to join their children during their music lessons.

· Siblings are allowed to sit in (not participate in) the lesson at the discretion of the teacher. 

· The effectiveness of the instruction will be limited if sufficient practice isn’t happening at home. It is the student’s and parent’s responsibility to ensure sufficient quality practice time happens each week. If you have questions regarding how much you should be practicing or what are good practice techniques, please speak with your instructor.

· Monthly tuition is due the first of the month. All tuitions do not cover the cost of materials.

· The monthly tuition will be based on the number of weeks in that particular month; either four or five.

· For students beginning mid-month, the tuition will be pro-rated and then the monthly tuition will start on the 1st of the following month.

· A registration fee of $60 per student ($90 per family) is non-refundable and due at time of registration, or re-registration. This fee is paid once per academic year (in September). Student registration is a contract that reserves a specific day/time slot with the instructor each week. A pro-rated fee of $6.00 per month ($9.00 per month per family) is due at registration if a student begins mid-session.

· A $25 late fee will be added to any monthly account not paid in full by the tenth (10) of the month. Any account over thirty days delinquent may result in a discontinuation of lesson privileges.

· Any non-sufficient funds fees assessed by the bank for any returned check or declined electronic funds will be added to the tuition.

· To withdraw, either temporarily (suspend) or permanently (cancel), from the lessons, please contact us at info@keystofunmusic.com no later than the 15th of the month. If you withdraw after the 15th of the month, you will be responsible for the next month’s fees in full. Informing your teacher of your withdrawal is an appreciated courtesy, but that alone does not stop your financial obligation to the school. Withdrawals must be made in writing, by email. Within 24 hours of receiving your withdrawal email, you should receive an email confirmation. If you do not receive a confirmation email, resend your email. After receiving your withdrawal notice, your account will be made inactive.

· Withdrawal must be submitted in writing, by email Keys to Fun Music and Lesson Center and NOT to the teacher.

· There is also the option of putting the account on hold and keep the same teacher and spot in the schedule. The fee to put the account on hold is $50 per half hour lesson per month.

· All sales are final. Any available credits can only be used to purchase Keys to Fun services and/or products.

· Students must be willing to occasionally purchase materials necessary for lessons. This includes lesson books, sheet paper and recordings of music. All materials are at the discretion of the teacher.

· Parents, legal guardians of minor students and adult students waive the right to any legal action for any injury sustained on school property resulting from normal lesson activity or any other activity conducted by the students before, during or after lesson time.

· To ensure your child’s safety, please be sure to pick him/her up promptly after class/lesson time. Keys to Fun instructors and staff do not supervise children waiting in our foyer/outside before and/or after lessons. Children are under supervision during their instruction time only. Neither instructors nor staff are responsible for supervising children outside of teaching time.

· Unless written notice is given to the studio, permission is granted Keys to Fun and its operators to seek medical treatment for the participant in the event they are not able to reach a parent or guardian. Parent/Guardian must also submit written notice for any physical/mental problems, restrictions or conditions.

· Parents, legal guardians of minor students, and adult students fully waive and relinquish any and all claims to Keys to Fun and its owners, instructors, agents, and employees from injuries or damages as a result of participating in any activities or classes in any way associated with Keys to Fun Music and Lesson Center. Parents, legal guardians of minor students and adult students further agree to indemnify and hold harmless Keys to Fun Music and Lesson Center from any and all claims resulting in injuries, damages arising out of, connected with, or in any way associated with the activities of any of the programs.

· Keys to Fun is hereby granted permission to take photographs and or video of the students to use in newspaper, TV press release, brochures, websites, posters, and other promotional materials the school creates. Please be aware that these photos or recordings are for promotional purposes and may be used in future print or electronic publications and media communications. Permission is also hereby granted for the school to copyright such photographs and video footage in its name. By participating the Keys to Fun programs, you consent to the video or audio recording or taking of photographs for these purposes. Prior approval from the student/parent will be asked if personal information is to be attached to the photos or recordings.

· We reserve the right to update or modify these policies at any time and without prior notice unless a material change is made; in which case we will notify you through the email you have on file. Your use of our services following any such change constitutes your agreement to follow and be bound by the policies as changed.