Attendance and make-up policy

All classes to be missed, including vacations, must be reported in writing at least 48 hours prior to class by filling out the appropriate form on the Studio’s website (https://www.studioanthurium.com/schedulechanges). We will make exceptions to this rule only if you or your child is sick or has been in an accident, with official written notice from the doctor/ school confirming the excuse. Verbal requests over the phone or in person will not be accommodated.

You can request make-up classes via WhatsApp or email; verbal requests over the phone or in person will not be recorded. Make-up classes are scheduled based on availability and space. Unused make-up classes cannot be refunded, credited, or extended. If you miss a scheduled make-up class, it cannot be rescheduled. Make-up classes expire 90 (ninety) days from the date of the absence. To use the make-up option, you must be registered for ongoing classes.

Unexcused absences will not be credited or provided with a make-up option.

If you do not receive a confirmation by email from the Studio within the same day, it means that your original request did not go through, and you need to re-submit the written withdrawal request in order to effectuate the actual withdrawal.

If you have more questions please contact us at info@studioanthurium.com or (650) 539-5570.